Every module your department actually uses.
FireHQ isn't a generic asset tracker bolted onto a CRM. Every module is built around how Fire and EMS agencies actually operate.
Personnel
Manage every member of your department in one roster — career, volunteer, and part-time. Track ranks, badge numbers, contact information, assignments, job roles, certifications, and length of service.
Departments lose hours every month reconciling spreadsheets, paper files, and HR systems. FireHQ replaces that with a single accountable source of truth for who is on the roster, what they're qualified for, and what's expiring soon.
- Full personnel records with rank, job role, and assignment history
- Certification tracking with renewal reminders
- Training attendance and compliance reporting
- Role-based access aligned to your chain of command
Apparatus
Track every engine, ladder, medic, rescue, and support unit. Maintain configuration data, station assignment, in-service status, mileage, and complete inspection and maintenance history.
When a unit goes out of service, leadership needs to know immediately — and they need a clean audit trail for every repair, inspection, and status change.
- Real-time in-service / out-of-service status across the fleet
- Complete inspection and maintenance history per unit
- Pre-incident readiness visibility for officers
- Status change workflows with reason and duration
Equipment
Track every piece of equipment assigned to apparatus, bags, lockers, and personnel — from SCBA packs and AEDs to hand tools and PPE.
Equipment goes missing, expires, fails inspection, or gets reassigned. Paper logs can't keep up. FireHQ gives you serialized accountability across the entire department.
- Class-specific data fields (SCBA, hose, ladders, medical, PPE)
- Assignment tracking by apparatus, bag, or person
- Inspection and test logs with failure routing
- Maintenance history and replacement tracking
EMS Inventory
Track every medical supply, controlled substance, and consumable across stations, units, and bags. Manage par levels, expirations, lot numbers, and restock activity.
Expired meds, missing supplies, and DEA-relevant gaps in chain of custody are real liabilities. FireHQ ties inventory, restocking, and the Narcotic Vault into one accountable workflow.
- Stock counts with lot, expiration, and cost in a single flow
- Restock queue surfaced from bag and station shortages
- Controlled-substance vault with permanent audit record
- Expiration alerts surfaced on the command center
Apparatus Checks
Digitize your daily, weekly, monthly, and shift-change readiness inspections. Configurable templates per apparatus type, with typed item controls, failure routing, and rollup reporting.
Paper check sheets get lost, signed without being completed, or fail to surface real problems. Digital checks force accountability and turn deficiencies into action immediately.
- Configurable templates per apparatus type and frequency
- Failure actions auto-route to maintenance and alerts
- Open deficiency tracking per unit
- Print-ready rollup reports for command and audits
Maintenance
Track work orders, preventive maintenance schedules, repairs, and out-of-service status. Assign vendors, attach parts, and resolve alerts from a single queue.
Maintenance is where readiness is won or lost. FireHQ pulls work orders, PM schedules, vendor work, and out-of-service tracking into one operational view.
- Work orders with priority, assignment, and completion workflow
- PM schedules with due-soon and overdue alerts
- Vendor directory and assignment
- Resolves into apparatus status & readiness alerts automatically
See it in your department
Pricing is tailored to agency size and operational requirements. Request a demo to walk through FireHQ with our team.